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SERVICES

Pre-travel Covid Testing

Covid PCR Swab Test | Suitable for Pre-travel 

The coronavirus swab test is the antigen test that shows whether you have the active virus (SARS-CoV-2) or not. If your test comes back positive it means you currently have the virus. If it comes back negative, you do not currently have the virus. Some countries require a Covid test for travel and border requirements. Please check with the country in which you are travelling to for what Covid tests are required for entry. We currently offer both pre-travel Covid PCR tests and lateral flow tests.

 

 

What are the different options of swab test I can get?

Getting a COVID PCR Swab for travel can be a stressful time as you would like to get your results as quickly as possible to ensure you can board your flight and meet entry requirements. With this in mind, we have worked with our partner lab to provide two swabs with different turnaround times so you can choose the one most suited to you.  Results turnaround from the swab tests are calculated from receipt of the sample at the lab. 

In the rare event that your Superfast pre-departure Covid PCR swab is delayed, we’ll refund you the difference between what you paid and the turnaround time you received.

We also offer a PCR home test that is delivered directly to your UK home address. 

 

 
 

Covid-19 Lateral Flow | Suitable for Pre-Travel 

Many countries are now accepting lateral flow tests to meet entry requirements. If you are travelling to a country that requires a negative antigen test for entry, we can offer a supervised lateral flow test to meet this requirement.

How do I book a Pre-Travel Lateral Flow Test?

Simply book your pre-travel lateral flow test using the button on this page. You can choose to collect the test before you travel from either our Waterloo or London Bridge clinics between 9am and 5pm, Monday to Friday. Please note you will not be able to collect your lateral flow test from any of our other clinics. Alternatively, we offer the pre-travel lateral flow via a home test, which will be delivered to your UK home address via Royal Mail Tracked 24.  Please note, lateral flow tests will be dispatched the next day after the order is placed. Orders placed on Friday will be dispatched the following Monday.

Please make sure you order your lateral flow test well in advance, to ensure that you receive your test in time for your flight.

Once you have booked your pre-travel lateral flow test, you’ll be sent a link to our video appointment booking system where you can book a video appointment with one of our clinicians for within 3 days of your return to England. The private doctor will talk you through taking your test and verify that the test was taken correctly.

After your video call with one of our clinicians, you will need to wait 30 minutes and then send a good quality picture of your lateral flow test to us as well as sending proof of identification. Results sent to us before or after 30 minutes will not be accepted. Please note you will also need to write the date and time of swab on your test prior to emailing your photo as well as your booking reference.

We’ll then send you a certificate confirming your results within 4 hours and you’re good to go to board your flight and arrive back to England hassle-free.

Please note, test results emailed to us after 5pm will only be shared the next day so please ensure that allow enough time to receive the results and receive your certificate in time for your flight.

How much does the Pre-Travel Lateral Flow Test cost?

The cost for our pre-travel lateral flow test is £55. This includes the lateral flow test and the supervised video appointment and your certificate with your result.

 
Please note, the pre-travel lateral flow test is non-cancellable and non-refundable. We accept no liability if you do not collect your test or do not complete the test in accordance with our instructions. Please read our full terms and conditions here

Frequently Asked Questions

How do the home swab tests work?

Testing kits are sent to you by post and are simple to use. You simply take a swab from your nose and back of the throat following the instructions provided. You send your swabs back to our laboratory for analysis and results should be with you 3 working days from receipt of the sample at the lab.

Please note we cannot be held responsible for turnaround times and no refunds will be available where tests are delayed due to lab processing.

Which swab tests are suitable for travel?

Please check the government website or your destination for entry/exit requirements and details of specific test acceptance.

On some occasions, samples may require re-testing, please ensure you leave enough time between your flight and test time.

When will I get my results?

Our Next Day PCR swabs have guaranteed result by 8pm the next working day

Our Superfast PCR swab have guaranteed results in 4-6 hours.

Results for COVID-19 home PCR swab test usually take within 48 hours from receipt of the sample at the lab, however in times of high demand results may take longer.

Positive results will automatically be notified to Public Health England

Your results will be shared with you through our patient portal, please provide a personal rather than work email address to avoid delays in receiving your results. Please do check your junk/spam folders if you think you should have received your results.

We are unable to guarantee turnaround times for our postal tests and no refunds can be given for results that are delivered outside of stated timescales.

When will I get my home test kit?

Your home test kit is sent via Royal Mail Tracked 24 and you will receive it within 1-2 working days. 

You can choose to upgrade your delivery to Courier & Collect for an additional £45. This means your test will be couriered to you the next working day, the courier will wait outside for up to 20 minutes while you take your sample and then the courier will return the test to the laboratory for analysis. 

 

Is my COVID-19 swab test refundable?

Tests that have been opened or used cannot be refunded due to personal safety and hygiene reasons. 

Can Children use our pre-travel lateral flow test?

Yes, children aged 5 and over can use the service with an adult supervising. Please note this test is not currently required for children aged 10 and under.

What do I need for the pre-travel lateral flow test?

All you need for your pre-travel lateral flow test is a lateral flow test, which you can either collect from us or we can deliver to your UK home address via Royal Mail Tracked 24. You will also need a device that allows video calls.

Our clinician will explain how to conduct the test and will be with you every step of the way as you take the test, verifying that you are doing everything correctly.

Please make sure you order your lateral flow test well in advance, to ensure that you receive your test in time for your flight.

When will I receive a certificate after my pre-travel lateral flow test?

After you take the lateral flow test, you will need to wait 30 mins before submitting an image of the lateral flow device along with the date and time of the swab and the booking reference. Results sent before or after 30 minutes will not be accepted.

Within 4 hours, we will then email you back a certificate as proof of your Covid status for border entry. Please note test results emailed to us after 5pm will only be shared the next day.

How do I get my lateral flow test?

You can collect your lateral flow test to take with you on your trip from our Waterloo or London Bridge clinic between 9am and 5pm, Monday to Friday.

Alternatively, we offer the pre-travel lateral flow via a home test, which will be delivered to your UK home address via Royal Mail Tracked 24.  Please note, lateral flow tests will be dispatched the next day after the order is placed. Orders placed on Friday will be dispatched the following Monday. Please always leave plenty of time for your test to be delivered so you have it in time for your flight.

How much does the pre-travel lateral flow test cost?

The cost for the pre-travel lateral flow test is £55.

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