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Teledermatology

Private Dermatology | Teledermatology

If you’re concerned about a skin condition such as eczema, acne, moles or skin lesions, you should get it checked out by a medical expert as soon as possible. However, we’re aware of how difficult it can be to see an expert dermatologist at short notice. That’s why we are offering our teledermatology service so you can get your skin condition investigated by private consultant dermatologists quickly. You simply upload a photo of the concerned area from your smartphone for a consultant dermatologist to review, it’s that easy! This service means you get the answers you need fast so you’re never left waiting or worrying.

A consultant dermatologist is a specialist doctor, who concentrates on diagnosing and treating skin conditions and diseases. 

After you submit a photo of your skin concern from your smartphone, our consultant dermatologist will review your condition and provide you with a comprehensive report and answer any questions you have. If you’re looking for a private dermatologist that offers a quick and expert teledermatology service, book an appointment using our self-referral process. To book your initial teledermatology consultation using our self-referral process, click the button below. 

Please note this service is only available to adults over the age of 18.
 
 
 

What is teledermatology?

Teledermatology allows you to get expert medical advice from a consultant dermatologist about any skin concern quickly without having to wait for an in-person dermatologist appointment. It means you can get advice from private dermatologists quickly, without the fuss of long waiting times.  We use technology to connect you with a consultant dermatologist for feedback and a detailed report of your skin concern. Many skin conditions can be diagnosed virtually without ever having to see a dermatologist face-to-face which means you get expert advice quickly in a way that works for you.

Once you receive your comprehensive report, if there are any concerns or further investigation needed, we can refer you to see a consultant dermatologist in-person.  

 

How does our teledermatology service work?

Our online dermatology is the quickest way to get expert medical advice on your skin concern.

  1. Complete the self-referral process by clicking one of the buttons on this page. 
  2. You will then receive a welcome email where you will be asked to set up an account, and submit some basic information about your skin concern including pictures of the area. You can simply take the picture using any smartphone camera or decent digital camera and then upload the images.
  3. Once you’ve submitted your images, you get a response within 72 hours. A consultant private dermatologist will take a look at the area you are worried about and complete a detailed report including analysis and recommendations. This report will be shared with you, your GP (if requested) and our specialist Dermatology Nurse. This will either reassure you that no further action is required or will recommend that you see a private Dermatologist face-to-face for further investigation and treatment.
  4. If you do require further investigation, our Dermatology Nurse will talk you through your options and will work with you to arrange the most appropriate follow-up care and answer any questions you have. Prescriptions can also be recommended which can be arranged easily by one of our GP’s. 

 

 

What happens if I need to get a skin lesion removed or mole removal?

If you do need a mole or skin lesion removed, our consultant dermatologist-led team are with you every step of the way while you get your treatment sorted. Removing a skin lesion or mole can easily be arranged in-house with our consultant private dermatologist in Soho. Appointments are available every week at short notice, meaning you’re never left waiting or worrying. The Dermatology Nurse will contact patients who need investigations or treatment to offer our in-house service.

 

 
 

How much does Teledermatology cost?

Our teledermatology service costs £79 per lesion. 

Once your images have been investigated, we’ll let you know if you require a follow-up appointment for further investigation is needed. Please visit our main dermatology page here for more information on follow-up consultation and surgery pricing.

 

 

Frequently Asked Questions

What is teledermatology?

Teledermatology allows you to get advice about any skin concern quickly without having to wait for an in-person dermatologist appointment. We use technology to connect patients with a private consultant dermatologist for feedback and a detailed report of a skin-related condition. If you need to see private dermatologists, teledermatology is the fastest way to get feedback and recommendations for your skin-related concern.

What is the different between a consultant dermatologist and a doctor?

A consultant dermatologist is a specialist doctor, who concentrates in the diagnosis and treatment of skin, hair and nail conditions. They spend much of their career treating skin conditions, giving them the highest level of experience in the field of dermatology.

Do I need a GP referral?

No! Simply complete the self-referral process by clicking the button on this page. Our self-referral process saves you time and money as you don’t have to wait to see a dermatologist in person. 

What is a clinical review?

A clinical review is when a consultant dermatologist reviews your history and details without the need for an appointment. If not enough information is provided to advise on the next steps. The consultant dermatologist may try to contact you on the number provided, or the Virtual Lucy support team may arrange a phone or video consultation with the consultant dermatologist.

How does your teledermatology service work?

If you have a skin concern that you want to be checked out by a dermatologist quickly, follow these easy steps.

  1. To access our rapid online services, you simply need to complete your self-referral form.
  2. Once you have done this, you will be asked to set up an account and submit some basic information and photos of the affected area or lesion.
  3. Our consultant dermatologist will then review your photos and provides a detailed report including analysis and recommendations within 72 hours. If you need to come in for further investigation or treatment, our dermatology team will talk you through your option and help you set up the next steps.

Who can use this service?

Our teledermatology service is only available to adults over 18.

Where do I find an online dermatologist?

At London Doctors Clinic, we offer doctor-led online dermatology. We also offer in-person dermatology appointments at our dermatology clinics in London. 

What type of things can you treat via teledermatology

Many skin conditions can be diagnosed virtually without the need for additional labs and skin samples meaning our teledermatology service offers reassurance that you are getting expert advice quickly in a way that works for you. This includes skin lesions and mole removal.

How much does teledermatology cost?

Our teledermatology service costs £79 per lesion. 

What happens if I need a mole removal?

Removing a skin lesion or removing mole can easily be arranged in-house with our private dermatologist in Soho.

How do I get a referral for teledermatology??

 You can use our self-referral process for private dermatology. Please use the button on this page to book your clinical review. 

How long will I wait for the report?

You should get your report within 72 hours from when you submit your problem-specific question set.

How do I get my report?

Your report will be emailed to you, your GP if you provide their contact details and the Doctors Clinic Group. You can also view and download a copy of your report from your Virtual Lucy patient portal by clicking on the appointment tab at the top and select the appointment within the history and click View Timeline and Documents. In the Documents tab, you will be able to view your Document by downloading it.

What if I don’t agree with what the consultant dermatologist says?

If you are unhappy with any part of your report, please let us know as soon as possible so we can help. Please contact the support team on either 0115 857 3843 or support@virtuallucy.co.uk

How do I discharge myself from the service?

On your Virtual Lucy patient portal, click on the Appointments & Documents tab, select the relevant timeline for the case you wish to discharge yourself from. Select Discharge yourself and select the reason you wish to discharge yourself.