How to start a conversation about mental health

Mental health is a big part of our overall well-being, but it's not always the easiest topic to talk about. Whether you're worried about a friend, family member, or even yourself, having a conversation about mental health can be a game-changer in seeking help and support. We're going to dive into five essential steps that will make starting that conversation about mental health a whole lot easier, filled with empathy and understanding.


Find the right place and time

Choosing the right place and time for a conversation about mental health is crucial to ensure the person feels comfortable and safe. Here are some tips:

  • Privacy: Find a quiet, private space where you won't be interrupted. This helps create an environment where the person can open up without feeling self-conscious.
  • Neutral ground: Find a location where both you and the person feel comfortable. This can be a cosy living room, a quiet park bench, or even a café – as long as it's a place where you can have an uninterrupted conversation.
  • Time: Pick a time when you both have some free time and aren't rushed. Avoid discussing sensitive topics when either of you is stressed or busy.


Ask open questions

Once you're in the right environment, it's essential to ask open-ended questions that encourage the person to share their thoughts and feelings. Here's how:

  • Open-ended questions: Instead of asking yes-or-no questions, use open-ended prompts like, "How have you been feeling lately?" or "Can you tell me what's been on your mind?"
  • Avoid judgment: Ensure your questions are non-judgmental and free of assumptions. Show genuine curiosity and empathy in your tone.
  • Be patient: Give the person time to formulate their response. It might take a while for them to open up, so be patient and let them share at their own pace.


Be reassuring

It's vital to create an atmosphere of trust and reassurance during the conversation:

  • Express support: Let the person know that you care about their well-being and that you're there to support them. Simple statements like, "I'm here for you," can go a long way.
  • Avoid minimising feelings: Never downplay their emotions or dismiss their struggles. Avoid phrases like, "It's not that bad" or "You'll get over it." Instead, validate their feelings.
  • Offer help: If you can, offer concrete ways you can help, whether it's accompanying them to a therapist, finding resources, or just being a listening ear.


Active listening is a critical skill when discussing mental health:

  • Be present: Give your full attention to the person, putting away distractions like phones or other electronic devices.
  • Empathise: Try to understand their perspective and emotions without judgment. Reflect on what they say to show that you're listening and comprehending.
  • Avoid interrupting: Let them finish their thoughts before responding. Interrupting can make them feel unheard or rushed.


Follow up

The conversation shouldn't end with the initial discussion. It's important to follow up:

  • Check-in periodically: Keep the lines of communication open. Send a message or make a call to ask how they're doing, and let them know you're still there to support them.
  • Offer resources: If appropriate, provide information about mental health resources, such as therapists, support groups, or crisis hotlines.
  • Respect their space: Understand that they might need time and space to process their emotions. Be respectful of their boundaries and don't push them to share more than they're comfortable with.


Starting a conversation about mental health may not always be easy, but it can be a lifeline for someone struggling. By finding the right place and time, asking open questions, being reassuring, listening attentively, and following up, you can create a safe and supportive environment where mental health can be discussed openly and compassionately. Remember, your willingness to start the conversation could make a significant difference in someone's life