Online doctor same day

See an online doctor from any device

Appointment 7 days a week

Appointment 7 days a week

Home urine & blood testing kits

Home urine & blood testing kits

Mental health support

Mental health support

Prescriptions, referrals and sick notes

Prescriptions, referrals and sick notes

Medication delivery

Medication delivery

Online GP appointment with no need to switch from your NHS Doctor – £70

How online GP consultations work

  1. 1 Book your consultation online or on our app
  2. 2 Receive a confirmation email and video link for your booked slot
  3. 3 Start your online GP consultation
  4. 4 Video chat with one of our online GPs

Electronic prescriptions will be sent directly to your chosen pharmacy.

Most GP queries can be solved via a video appointment, however, if our online GP needs to examine you in person they’ll direct you to our nearest clinic for a second appointment. 

You’ll receive a discount on your face-to-face appointment too. 

 

Every day GP services can be done via video

Video appointments should not be used for emergencies and we can not prescribe certain medications including controlled drugs and ADHD medication.

Common problems we treat by doctor online

Sexual health

We can provide confidential diagnosis via home blood tests and treatment through medication delivered to your home.

Urinary Tract Infections (UTI’s)

We can also provide diagnosis and follow up with home urine test kit if necessary. We can have your medication delivered or prescription sent to your local pharmacy.

Common infections

We can provide topical and oral antibiotics where necessary.

Skin conditions

For treatment for eczema and psoriasis to acne, we can help.

Hay fever treatments

We can deliver prescription-strength antihistamines to help you cope with allergy season.

Women’s health

We provide prescriptions for contraception and HRT treatment. 

Please note that additional costs will be charged for referrals, sick notes, blood tests and prescriptions online. Electronic prescriptions will be sent directly to your chosen pharmacy straight away.

Remote & At Home Blood and Diagnostic Tests

Home urine & blood tests

Our new home blood tests and urine tests provide convenient and discrete access to the testing you need. Test kits are sent straight to you and the samples are quickly analysed in our labs to ensure we can get you back to feeling your best as quickly as possible. Up to 75% of our blood tests available in clinic can now be done through our home blood testing kits, as well as urine and stool samples. 

From sexual health screening to hormone and diabetes checks to well person screens, we can do all of this from a small, self-taken sample. If you require medication following your diagnosis, we can provide next-day medication delivery straight to your home. 

Please note that the cost for tests are in addition to a video consultation fee of £70. If you know the test you want, you can also purchase a small number of at-home tests directly.

Popular tests

Choose from our popular screening options. One blood sample can be used for multiple tests so speak to our online GPs about the best package option for you. 

Liver Function Test – Blood Sample (£64)

  • To diagnose and monitor liver disease or damage
  • Results in 2-3 days 

Standard STI Profile – Blood & Urine Sample (£165)

  • HIV 
  • Hepatitis B
  • Syphilis
  • Chlamydia
  • Gonorrhoea
  • Results in 2-3 days

Thyroid (Hormone) Test – Blood Sample (£90)

  • Free T4
  • TSH
  • Results in 2-3 days  

Most appropriate treatment will be discussed during your consultation with our GP

If you are not sure which option to choose, book an online GP consultation.

Sexual health home tests

We offer a range of private home testing kits for sexual health. All our at-home STI test are completely confidential and your results will be shared with you via our secure patient portal. If you know which test you need, you can purchase a small number of at home blood tests directly. Below are our most common tests:

Comprehensive STI Screen – Blood & Urine Sample (£230)

  • HIV
  • Hepatitis B
  • Syphilis
  • Chlamydia
  • Gonorrhoea
  • Herpes Simplex I/II
  • Mycoplasma
  • Ureaplasma
  • Gardnerella
  • Trichomonas
  • Results in 2-5 days. 

As well as STI screens, you can also choose to have individual screens. Please note our turnaround times are 2-5 days for all the tests below. 

In your consultation, we will discuss the testing options available and the correct testing needed based on your concerns and symptoms.

Diagnostic and health monitoring home tests

Our home testing kits cover a range of wellness and common health complaints. Below are our most common blood tests that can all be done from home. You will need to speak to a doctor online first so we can determine which test is most suitable for you:

  • Full Blood Count – £53.60
  • Kidney Function – £64.00
  • Liver Function – £64
  • Thyroid Function – £90
  • Diabetes Check – £61.60
  • Cholesterol Check – £62.40

You can see all our available blood tests here. Please note that whilst the majority can be done via our home testing kits, not all are available. During your online GP appointment will be able to find the best treatment solution for you. 

See an online GP for only £70.

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Frequently Asked Questions

How do I book an appointment and download the app?

The easiest way to make and join your online video consultation is via our London Doctors Clinic app

How long is an appointment?

The appointment is 10 minutes.

Do you offer medication delivery?

Get your medication delivered on the same day from just £5. Find out more about medication delivery.

How much does it cost?

How much does it cost to see a online UK doctor?

A 10-minute video appointment costs £70. Additional costs will be charged for referrals, sick notes, blood tests and prescriptions online.

What if the video doesn’t work?

We recommend you test your device is compatible before the consultation, but if you have followed our recommendations and there’s a problem during the consultation then we’ll refund you the cost.

Prescriptions, sick notes & referrals

As well as offering medical advice, we also provide everything else your normal GP would.

I need a prescription

No problem! There is a fee of £8 for online prescriptions. Electronic prescriptions will be sent directly to your chosen pharmacy straight away. You can also pick up your prescription from any of our clinics. 

I need a referral/letter

Easy! Private referrals and letters can be posted or shared via the patient portal for you to download so you can access the next stage of treatment with little or no wait. There is a fee of £10 for doctors referrals or letters.

I need a sick note

Been under the weather? We’re here to help. If appropriate, our online GPs can write you a sick note and either post it directly to you or share it via the patient portal. There is a fee of £10 for online sick notes.

Where do I get my documents?

The patient portal is where we securely store all your prescriptions, invoice and any letters or consultation notes that our doctor wants to share with you. When something new is added to the portal you will receive an email notification with a private link. You log on to the patient portal via your own secure link and using your date of birth. Book your doctors online appointment today.

How can I get help from a doctor online UK?

You can use us the same way you would any GP. We can provide medical advice, online prescriptions, referrals, sick notes and blood tests (yes, really!).

From skin conditions to sexual health complaints, to stomach and digestive problems to respiratory tract infections to headaches, to mental health concerns. We’ve got you covered.

What if I need to see a doctor face-to-face after my video appointment? 

Easy! We’ll book you into the clinic that suits you, at a time that suits you. We can usually arrange for you to see the same GP too.

Will I have to pay for a follow-up face-to-face appointment?

Yes, but we’ll throw in a discount for any face to face follow up that is a direct result of a video appointment, as recommended by your GP online.

Blood tests

I also need a blood test, can you help?

Of course, our doctors on line can help! We can arrange for you to do a walk-in blood test at our partner clinic The Doctors Laboratory or arrange for a nurse to do a home visit. For some blood tests we can send a finger prick sample to your address.

How much does it cost to see doctors on line?

The online UK doctor will talk you through the different options and costs. If you want to see doctors on line, you can directly book on this page.

Under 18s

Our doctors on line provide care for all the family and have years of experience treating children of all ages.

My child is under 16

We see children under 16 but we are legally unable to provide medical advice to under 16s without parental supervision. The appointment must be booked using the parent or guardian’s details. The child must also be accompanied by a parent or guardian with a valid form of photo ID during the online doctor UK consultation. See doctors online and book today.

What about over 16s?

For children over 16, the parent or guardian must book the appointment using their details and provide photographic ID to confirm they have given permission for the child to consult with the doctor. After this the child can continue the consultation without the parent or guardian present. If you would like to see doctors on line, book today.

Troubleshooting

My video isn’t displaying

At the beginning of the appointment, if you see a blank screen, this is just while we wait for your doctor to connect.

Email app issues

If your video link is not opening within your email app, please copy and paste the link directly into your web browser and it will work like a dream.

I can’t hear you

Make sure your microphone is switched on. Please note that different operating systems and programmes have different symbols for microphone being on or off.

It still isn’t working

Please check your internet bandwidth and your 4G connection. You can do this by typing “internet speed test” into Google and following the instructions. Don’t worry, if we’re having technical issues on our side we will offer you a full refund! Feel free to call us on 0203 553 0266 if you have any further queries.

Cancellations

If you cancel your appointment within the 24-hour period before it starts, then you will be liable to pay the cost of the consultation as per our T&Cs. You can read them in full detail here.

If you want to reschedule your doctors on line appointment call us on 0203 553 0266.

Opening hours

Online UK doctor appointments are available when we have clinics open and subject to availability. Doctor online UK appointments are also available on weekends and bank holidays, again subject to opening hours and availability. Speak to doctors online and book now.

International video

Our international video service offers medical advice from online UK doctors when you’re abroad.

Simply book online as usual and speak to a doctor online UK via video link on your smartphone or tablet.

Please note we are unable to provide prescriptions abroad at this time. This service is available globally for UK residents who are travelling abroad.