Online Doctor Same Day

See An Online Doctor Via Video From Any Device

Appointment 7 days a week

Appointment 7 days a week

Home blood and urine testing kits

Home blood and urine testing kits

Mental health support

Mental health support

Prescriptions, referrals and sick notes

Prescriptions, referrals and sick notes

Medication delivery, including over the counter medications

Medication delivery, including over the counter medications

Same day appointments with no need to switch from your NHS GP

HOW ONLINE DOCTOR CONSULTATIONS WORK

  1. 1 Book your video consultation online
  2. 2 Receive a confirmation email with the video link
  3. 3 Click the link to start the consultation
  4. 4 Video chat with one of our GPs

Most GP queries can be solved via a video appointment, however, if our GP needs to examine you in person they’ll direct you to our nearest clinic for a second appointment. 

You’ll receive a discount off your face-to-face appointment too. 

Every day GP services can be done via video consultation

COMMON PROBLEMS WE TREAT VIA VIDEO

 

Sexual health

We can provide confidential diagnosis via home blood tests and treatment through medication delivered to your home.

Urinary Tract Infections (UTI’s)

We can also provide diagnosis and follow up with home urine test kit if necessary. We can have your medication delivered or prescription sent to your local pharmacy.

Common infections

We can provide topical and oral antibiotics where necessary.

Skin conditions

For treatment for eczema and psoriasis to acne, we can help.

Hay fever treatments

We can deliver prescription-strength antihistamines to help you cope with allergy season.

Women’s health

We provide prescriptions for contraception and HRT treatment. 

Remote Blood and Diagnostic Tests

Home blood and urine tests

Our new home blood tests and urine tests provide convenient and discrete access to the testing you need. Test kits are sent straight to you and the samples are quickly analysed in our labs to ensure we can get you back to feeling your best as quickly as possible. Up to 75% of our blood tests available in clinic can now be done through our home blood testing kits, as well as urine and stool samples. 

From sexual health screening to hormone and diabetes checks to well person screens, we can do all of this from a small, self-taken sample. If you require medication following your diagnosis, we can provide next-day medication delivery straight to your home. 

Please note that the cost for tests are in addition to a video consultation fee of £45.

Popular home tests

Choose from our popular screening options. One blood sample can be used for multiple tests so speak to our GPs about the best package option for you. 

Coronavirus Test – Swab Sample (£189)

  • PCR swab to test if you have COVID-19
  • Results in 2-3 days

Liver Function Test – Blood Sample (£62.40)

  • To diagnose and monitor liver disease or damage
  • Results in 2-3 days 

Standard STI Profile – Blood & Urine Sample (£165)

  • HIV 
  • Hepatitis B
  • Syphilis
  • Chlamydia
  • Gonorrhoea
  • Results in 2-3 days

Thyroid (Hormone) Test – Blood Sample (£89)

  • Free T4
  • TSH
  • Results in 2-3 days  

Most appropriate treatment will be discussed during your consultation with our GP

If you are not sure which option to choose, book a 15 minute GP video consultation.

Sexual Health Home Tests

We offer a range of private home testing kits for sexual health. All our at-home STI test are completely confidential and your results will be shared with you via our secure patient portal. Below are our most common tests:

Comprehensive STI Screen – Blood & Urine Sample (£230)

  • HIV
  • Hepatitis B
  • Syphilis
  • Chlamydia
  • Gonorrhoea
  • Herpes Simplex I/II
  • Mycoplasma
  • Ureaplasma
  • Gardnerella
  • Trichomonas
  • Results in 2-5 days. 

As well as STI screens, you can also choose to have individual screens. Please note our turnaround times are 2-5 days for all the tests below. 

In your consultation, we will discuss the testing options available and the correct testing needed based on your concerns and symptoms.

Diagnostic and Health Monitoring Home Tests

Our home testing kits cover a range of wellness and common health complaints. Below are our most common blood tests that can all be done from home. You will need to have a video consultation so our doctors can determine which test is most suitable for you:

  • Full Blood Count – £53.60
  • Kidney Function – £64.00
  • Liver Function – £62.40
  • Thyroid Function – £89.60
  • Diabetes Check – £61.60
  • Cholesterol Check – £62.40

You can see all our available blood tests here. Please note that whilst the majority can be done via our home testing kits, not all are available. During your video appointment our private GPs will be able to find the best treatment solution for you. 

See an online doctor for only £45.

Feefo Logo
Next review

Frequently Asked Questions

How it works?

DO I NEED TO DOWNLOAD AN APP?

Nope! The booking link works in your browser (Chrome, Edge, Firefox & Safari) so no need to download anything.

If you’re using an iPhone please make sure you’re running on at least iOS 11.4. to see a doctor online

HOW LONG IS THE APPOINTMENT?

The appointment is 10 minutes.

How can we help?

You can use us the same way you would any GP. We can provide medical advice, online prescriptions, referrals, sick notes and blood tests (yes, really!).

From skin conditions to sexual health complaints, to stomach and digestive problems to respiratory tract infections to headaches ,to mental health concerns. We’ve got you covered.

WHAT IF I NEED TO SEE A DOCTOR FACE TO FACE AFTER MY VIDEO APPOINTMENT?

Easy! We’ll book you into the clinic that suits you, at a time that suits you. We can usually arrange for you to see the same GP too.

WILL I HAVE TO PAY FOR A FOLLOW UP FACE TO FACE APPOINTMENT?

Yes, but we’ll throw in a discount for any face to face follow up that is a direct result of a video appointment, as recommended by your GP online.

Medication delivery

Live in London?

Get your medication delivered on the same day from just £5. Click here to find out more.. 

Outside of London?

Watch this space! We’re working hard to take medication delivery nationwide. 

Our prices

HOW MUCH DOES IT COST?

A 10-minute video appointment costs £45. Additional costs will be charged for referrals, sick notes, blood tests and prescriptions online.

WHAT IF THE VIDEO DOESN’T WORK?

We recommend you test your device is compatible before the consultation, but if you have followed our recommendations and there’s a problem during the consultation then we’ll refund you the cost.

Prescriptions, sick notes & referrals

As well as offering medical advice, we also provide everything else your normal GP would.

I NEED A PRESCRIPTION

No problem! There is a fee of £8 for online prescriptions. We can either post your prescription to you, share it with you on our patient portal or send it directly to your pharmacy of choice.

I NEED A REFERRAL/LETTER

Easy! Private referrals and letters can be posted or shared via the patient portal for you to download so you can access the next stage of treatment with little or no wait. There is a fee of £10 for online doctors referrals or letters.

I NEED A SICK NOTE

Been under the weather? We’re here to help. If appropriate, our online GPs can write you a sick note and either post it directly to you or share it via the patient portal. There is a fee of £10 for online sick notes.

WHERE DO I GET MY DOCUMENTS?

The patient portal is where we securely store all your prescriptions, invoice and any letters or consultation notes that our doctor wants to share with you. When something new is added to the portal you will receive an email notification with a private link. You log on to the patient portal via your own secure link and using your date of birth.

Blood tests

I ALSO NEED A BLOOD TEST, CAN YOU HELP?

Of course! We can arrange for you to do a walk-in blood test at our partner clinic The Doctors Laboratory or arrange for a nurse to do a home visit. For some blood tests we can send a finger prick sample to your address.

HOW MUCH DOES IT COST?

The doctor will talk you through the different options and costs.

Under 18s

Our GPs provide care for all the family and have years of experience treating children of all ages.

MY CHILD IS UNDER 16

We see children under 16 but we are legally unable to provide medical advice to under 16s without parental supervision. The appointment must be booked using the parent or guardian’s details. The child must also be accompanied by a parent or guardian with a valid form of photo ID during the online doctor consultation.

WHAT ABOUT OVER 16S?

For children over 16, the parent or guardian must book the appointment using their details and provide photographic ID to confirm they have given permission for the child to consult with the doctor online. After this the child can continue the consultation without the parent or guardian present.

Troubleshooting

MY VIDEO ISN’T DISPLAYING

This is a new product for us which means we’re still ironing out some kinks! At the beginning of the appointment when you see a blank screen, this is just while we wait for the doctor to connect.

GMAIL APP

At the moment the booking link will not work if you open it directly within the Gmail app. Please copy and paste the link into your browser and then it will work like a dream. We are working hard to fix this!

USING AN IPHONE?

Please make sure you have the latest operation systems offered for your phone.

IT STILL ISN’T WORKING

Please check your internet bandwidth and your 4G connection. You can do this by typing “internet speed test” into Google and following the instructions.

Please also note that this does not work on internet explorer.

Don’t worry, if we’re having technical issues on our side we will offer you a full refund! Feel free to call us on 020 7183 0729 if you have any further queries.

I CAN’T HEAR YOU

Make sure your microphone is switched on. Please note that different operation systems and programmes have different symbols for microphone being on or off.

Cancellations

Need to cancel? It happens!

If you cancel your appointment 24 hours before it starts, then you benefit from a full refund.

If you cancel your appointment within the 24-hour period before it starts, then you will be liable to pay the cost of the consultation as per our T&Cs. You can read them in full detail here.

If you want to reschedule call us on 0203 553 0266.

Opening hours

VIDEO APPOINTMENTS ARE AVAILABLE WEEKDAYS FROM 6AM TO 8PM.

Online doctor appointments on weekends and Bank Holidays are available from 9am to 5pm.

Please note times are subject to availability.

International video

OUR INTERNATIONAL VIDEO SERVICE OFFERS MEDICAL ADVICE FROM UK DOCTORS WHEN YOU’RE ABROAD.

Simply book online as usual and speak to a doctor via video link on your smartphone or tablet.

Please note we are unable to provide prescriptions abroad at this time. This service is available globally, excluding Canada and the USA.