Healthcare Membership

With the Doctors Clinic Group app, you can book an appointment straight from your mobile phone or tablet to see a GP in one of our clinics or via a video appointment. First, download the Doctors Clinic Group app from the App Store or Google Play and choose your membership plan or continue as a guest.

To book an appointment, choose your clinic, or book a video GP appointment, and choose a date and time that suits you. Fill out a simple booking form and you’re booked.

We offer a range of different memberships. Please check the above membership section for specific details. Members are eligible for selected discounts off appointments and services as well as special offers. Registered users benefit from faster bookings. Paid members also get access to membership servicing lines and the ability to email a doctor directly with any queries.

Download the Doctors Clinic Group app on your mobile device or tablet from the App Store or Google Play. Select your membership plan or continue as a guest. If you choose our Classic Membership, you will be asked to enter some registration details and will receive an email with a verification code, which you’ll need to access the app. You will then be asked to enter your payment details for the classic membership plan.

You will also be required to enter your registration details for the Starter Membership; however, no payment details are required for this membership.

You can upgrade from the Starter Membership to the Classic Membership at any time. Simply go to the “My Membership” section on the London Doctors Clinic app and choose your new membership.

The Classic Membership costs £60 per year or £5 per month. The Starter Membership is free.

Yes, although you will not benefit from the app’s full functionality, including faster bookings.

You can cancel your membership after the initial 12-month term. Please read our membership T&Cs for full details.

Anyone who has access to an Apple or Android phone, or tablet can download the app from the App Store or Google Play and benefit from our membership plans.

It’s not currently possible to book appointments for under 18s via the app. Appointments for those under 18 will need to be booked through the website.

Yes, when you sign up for one of our membership plans, you will register your details and choose a password. You will then be able to access your membership from any Apple or Android device.

Yes. Simply navigate to ‘Services’, then go to ‘Covid-19 Testing’ and click on the button which says ‘See all COVID tests’. You can then choose which tests suits you best.

Tests results are shared via notifications which will link you to our secure results portal. You will need to access any results using your date of birth and email address supplied at the point of registration.
Covid test results are delivered directly into the app via your notifications.

Visit the ‘Account’ section and select ‘My profile.’ You will see the option to set your home clinic at the top of this screen. Save your details and the app will automatically show you appointments at your chosen clinic when you book.

Visit the ‘My profile’ page under ‘Account’. You can update your details and save any changes there.

Your booking confirmation can be found in the notifications section of the London Doctors Clinic app. We will also send you an email and text message.

You will need to be connected to the internet via Wi-Fi or GPRS to use the London Doctors Clinic app.

You need to be running on IOS 12 or Android 8.0 or above to use the Doctors Clinic Group app.

No! When you see one of our private GPs, regardless of membership, you can also keep your relationship with your current NHS practice and doctor.

Yes, London Doctors Clinic is a trading name of The Doctors Clinic Group. Inside the M25, we operate under the London Doctors Clinic brand